AXIS Q604 Series
AXIS Q6042 PTZ Dome Network Camera
AXIS Q6044 PTZ Dome Network Camera
AXIS Q6045 PTZ Dome Network Camera
Installation Guide
Australia/New Zealand
223 69 Lund
Sweden
Tel: +46 46 272 18 00
Fax: +46 46 13 61 30
This digital equipment fulfills the requirements for RF
emission according to the Class A limit of AS/NZS CISPR 22.
The product shall be connected using a shielded network
cable (STP) that is properly grounded. Notice! This is a
Class A product. In a domestic environment this product
may cause RF interference, in which case the user may be
required to take adequate measures.
Support
Should you require any technical assistance, please contact
your Axis reseller. If your questions cannot be answered
Japan
この装置は、クラスA 情
報技術装置です。この装
置を家庭環境で使用すると電波妨害 を引き起こす
ことがあります。この場合には使用者が適切な対
immediately, your reseller will forward your queries through
the appropriate channels to ensure a rapid response. If you
are connected to the Internet, you can:
策
を講ずるよう要求され ることがあります。 本
•
download user documentation and software updates
製品
は、シールドネットワークケーブル(STP)を
地し
•
find answers to resolved problems in the FAQ database.
使用して接
続してください。また適切に接
Search by product, category, or phrase
てください。
Korea
•
report problems to Axis support staff by logging in to
your private support area
이 기기는 업무용(A급) 전자파적합기기로서 판매
자 또는 사용자는 이 점을 주의하시기 바라며, 가
정외의 지역에서 사용하는 것을 목적으로 합니다.
적절히 접지된 STP (shielded twisted pair) 케이블
을 사용하여 제품을 연결 하십시오.
•
•
chat with Axis support staff (selected countries only)
visit Axis Support at www.axis.com/techsup/
Learn More!
useful trainings, webinars, tutorials and guides.
Safety
This product complies with IEC/EN/UL 60950-1, Safety of
Information Technology Equipment. If its connecting cables
are routed outdoors, the product shall be grounded either
through a shielded network cable (STP) or other appropriate
method.
The power supply used with this product shall fulfill
the requirements for Safety Extra Low Voltage
(SELV) and Limited Power Source (LPS) according to
IEC/EN/UL 60950-1.
Disposal and Recycling
When this product has reached the end of its useful life,
dispose of it according to local laws and regulations. For
information about your nearest designated collection point,
contact your local authority responsible for waste disposal.
In accordance with local legislation, penalties may be
applicable for incorrect disposal of this waste.
Europe
This symbol means that the product shall not be
disposed of together with household or commercial waste.
Directive 2012/19/EU on waste electrical and electronic
equipment (WEEE) is applicable in the European Union
member states. To prevent potential harm to human health
and the environment, the product must be disposed of in
an approved and environmentally safe recycling process.
For information about your nearest designated collection
point, contact your local authority responsible for waste
disposal. Businesses should contact the product supplier for
information about how to dispose of this product correctly.
This product complies with the requirements of
Directive 2011/65/EU on the restriction of the use of
certain hazardous substances in electrical and electronic
equipment (RoHS).
China
This product complies with the requirements of the
legislative act Administration on the Control of Pollution
Caused by Electronic Information Products (ACPEIP).
Contact Information
Axis Communications AB
Emdalavägen 14
AXIS Q604 Series
Safety Information
Read through this Installation Guide carefully before installing the product. Keep the Installation
Guide for future reference.
Hazard Levels
DANGER
WARNING
CAUTION
NOTICE
Indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
Indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result
in minor or moderate injury.
Indicates a situation which, if not avoided, could result in damage
to property.
Other Message Levels
Important
Indicates significant information which is essential for the product
to function correctly.
Note
Indicates useful information which helps in getting the most out
of the product.
5
AXIS Q604 Series
Safety Instructions
WARNING
• The Axis product shall be installed by a trained professional.
NOTICE
• The Axis product shall be used in compliance with local laws and regulations.
• To use the Axis product outdoors, or in similar environments, it shall be installed in an
approved outdoor housing.
• Store the Axis product in a dry and ventilated environment.
• Avoid exposing the Axis product to shocks or heavy pressure.
• Do not install the product on unstable brackets, surfaces or walls.
• Use only applicable tools when installing the Axis product. Excessive force could cause
damage to the product.
• Do not use chemicals, caustic agents, or aerosol cleaners. Use a clean cloth dampened
with pure water for cleaning.
• Use only accessories that comply with technical specification of the product. These can be
provided by Axis or a third party.
• Use only spare parts provided by or recommended by Axis.
• Do not attempt to repair the product by yourself. Contact Axis support or your Axis
reseller for service matters.
Transportation
NOTICE
• When transporting the Axis product, use the original packaging or equivalent to prevent
damage to the product.
Battery
The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal
real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.
Low battery power affects the operation of the RTC, causing it to reset at every power-up. When
the battery needs replacing, a log message will appear in the product’s server report. For more
information about the server report, see the product´s setup pages or contact Axis support.
The battery should not be replaced unless required, but if the battery does need replacing, contact
6
AXIS Q604 Series
WARNING
• Risk of explosion if the battery is incorrectly replaced.
• Replace only with an identical battery or a battery which is recommended by Axis.
• Dispose of used batteries according to local regulations or the battery manufacturer's
instructions.
Dome Cover
NOTICE
• Be careful not to scratch, damage or leave fingerprints on the dome cover because this
could decrease image quality. If possible, keep the protective plastic on the dome cover
until the installation is complete.
• Do not clean a dome cover that looks clean to the eye and never polish the surface.
Excessive cleaning could damage the surface.
• For general cleaning of the dome cover it is recommended to use a non-abrasive,
solvent-free neutral soap or detergent mixed with pure water and a soft, clean cloth. Rinse
well with pure lukewarm water. Dry with a soft, clean cloth to prevent water spotting.
• Never use harsh detergents, gasoline, benzene or acetone etc. and avoid cleaning the
dome cover in direct sunlight or at elevated temperatures.
7
8
AXIS Q604 Series
Installation Guide
This Installation Guide provides instructions for installing AXIS Q6042/Q6044/Q6045 Mk II PTZ
Dome Network Camera on your network. For other aspects of using the product, see the User
Manual available at www.axis.com
Installation Steps
1. Make sure the package contents, tools and other materials necessary for the installation
are in order. See page 9 .
2. Study the hardware overview. See page 10.
3. Study the specifications. See page 17.
4. Install the hardware. See page 18.
5. Access the product. See page 26.
Package Contents
•
•
•
•
•
•
•
AXIS Q6042/Q6044/Q6045 PTZ Dome Network Camera
Clear transparent dome cover (premounted)
Smoked transparent dome cover
Mounting kit for hard ceilings and drop ceilings
AXIS T8123 High PoE Midspan 1-port (LPS)
Installation and Management Software CD
Printed materials
-
-
-
-
Installation Guide (this document)
Drill template (2x)
Extra serial number label (2x)
AVHS Authentication key
Optional Accessories
•
•
AXIS T91A Mounting Accessories
Multi-connector cable for connection of I/O, audio and power
For information about available accessories, see www.axis.com
9
AXIS Q604 Series
Camera Unit
1
2
3
4
SD card slot (SDHC)
Status LED indicator
Control button
Power button
Dome Cover
1
2
3
4
5
Dome bracket screw T20 (4x)
Dome bracket
Dome cover
Dome ring screw T20 (4x)
Dome ring
11
AXIS Q604 Series
Hard Ceiling Mount
1
2
Mounting plate
Safety wire
Drop Ceiling Mount
1
2
3
4
5
6
7
Mounting plate
Mounting plate screw T20 (3x)
Bracket arm
Bracket arm screw T20 (3x) and washer (3x)
Bracket ring
Trim ring
Safety wire
12
AXIS Q604 Series
LED Indicators
LED
Color
Indication
Status
Unlit
Connection and normal operation
Amber
Amber/red
Steady during startup. Flashes during firmware upgrade.
Flashes amber/red if network connection is unavailable
or lost.
Red
Flashes red for firmware upgrade failure.
Green
Shows steady green for 10 seconds for normal operation
after restart.
Midspan LED Indicators
LED
Color
Indication
Port
Unlit
No camera connected.
Green
Steady when camera connected, normal operation.
Green, flashing
Slow flash when overcurrent or short circuit condition
on the port.
Green, flashing
Green
Fast flash when input voltage is out of range or other
internal error.
AC
Steady when AC power input connected.
Connectors and Buttons
For specifications and operating conditions, see page 17.
Network Connector
RJ45 Ethernet connector with Power over Ethernet Plus (PoE+).
NOTICE
Use the supplied midspan.
13
AXIS Q604 Series
NOTICE
The product shall be connected using a shielded network cable (STP). All cables connecting
the product to the network shall be intended for their specific use. Make sure that the
network devices are installed in accordance with the manufacturer’s instructions. For
page 2 .
I/O and Audio Connector
Terminal connector for connecting external equipment:
•
•
Audio equipment
Input/Output (I/O) devices
When connecting external equipment, a multi-connector cable (available from Axis) is required
SD Card Slot
An SD card (not included) can be used for local recording with removable storage. For more
NOTICE
To prevent corruption of recordings, the SD card should be unmounted before removal. To
unmount, go to Setup > System Options > Storage > SD Card and click Unmount.
Note
For SD card recommendations see www.axis.com
Control Button
The control button is used for:
•
•
Resetting the product to factory default settings. See page 26.
Connecting to an AXIS Video Hosting System service or AXIS Internet Dynamic DNS
Service. For more information about these services, see the User Manual.
Power Button
Press and hold the power button to temporarily power the product when the dome cover is
removed. The power button is also used with the control button to reset the camera to factory
default settings. See page 26.
14
AXIS Q604 Series
Multi-Connector Cable (sold separately)
When connecting external equipment to the Axis product, a multi-connector cable (available from
Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be
purchased from your Axis reseller.
Connect the multi-connector cable to the product’s multi-connector. To locate the multi-connector,
Power connector - 3-pin terminal block used for power input. See image below. Use a Safety Extra
Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited
to ≤100 W or a rated output current limited to ≤5 A.
Audio in (pink) - 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is
used from a stereo signal).
Audio out (green) - 3.5 mm output for audio (line level) that can be connected to a public address
(PA) system or an active speaker with a built-in amplifier. A stereo connector must be used for the
audio out.
I/O terminal connector - Use with external devices in combination with, for example, tampering
alarms, motion detection, event triggering, time lapse recording and alarm notifications. In addition
to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:
•
Digital output — For connecting external devices such as relays and LEDs.
Connected devices can be activated by the VAPIX® Application Programming
Interface, output buttons on the Live View page or by an Action Rule. The output
will show as active (shown under System Options > Port & Devices > Port
Status) if the alarm device is activated.
•
Digital input — An alarm input for connecting devices that can toggle between
an open and closed circuit, for example: PIRs, door/window contacts, glass
break detectors, etc. When a signal is received the state changes and the input
becomes active (shown under System Options > Port & Devices > Port Status).
Function
0 V DC (-)
DC output
Pin
Notes
Specifications
1
2
Can be used to power auxiliary equipment. 3.3 V DC
Note: This pin can only be used as power Max load =
out.
250 mA
15
AXIS Q604 Series
3–6
Configurable
(Input or
Output)
Digital input – Connect to pin 1 to
activate, or leave floating (unconnected)
to deactivate.
0 to max 40 V DC
Digital output – Connected to pin 1 when 0 to max 40 V DC,
activated, floating (unconnected) when
deactivated. If used with an inductive
load, e.g. a relay, a diode must be
connected in parallel with the load, for
protection against voltage transients.
open drain,
100 mA
Connection diagram
A
B
I/O configured as input
I/O configured as output
16
AXIS Q604 Series
DC power input
AC power input
I/O connector
Specifications
Operating Conditions
The Axis product is intended for indoor use.
Product
Classification
Temperature
Humidity
AXIS Q6042
AXIS Q6044
AXIS Q6045
IEC 60721-4-3
Class 3K3, 3M3
IEC 60529 IP52
0 °C to 50 °C
(32 °F to 122 °F)
10–85% RH (non-condensing)
Power Consumption
NOTICE
Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either
a rated output power limited to ≤100 W or a rated output current limited to ≤5 A. Axis
recommends using the supplied midspan.
Product
PoE+
DC
AC
AXIS Q6042
AXIS Q6044
AXIS Q6045
21.1 W 24–34 V DC, max. 17.4 W
20.7 W 24–34 V DC, max. 17.9 W
21.8 W 24–34 V DC, max. 17.8 W
20–24 V AC, max. 24.7 VA
20–24 V AC, max. 25.9 VA
20–24 V AC, max. 26.0 VA
17
AXIS Q604 Series
Connectors
SD Card Slot
Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC
or SDXC card with speed class 10.
Install the Hardware
NOTICE
• The AXIS product shall be connected using a shielded network cable (STP). All cables
connecting the product to the midspan shall be shielded (STP) and intended for their
specific use. Make sure that the midspan is properly grounded. For information about
• Mount the product with the dome cover facing downward.
• Be careful not to scratch, damage or leave fingerprints on the dome cover because this
could decrease image quality. If possible, keep the protective plastic on the dome cover
until the installation is complete.
The Axis product can be installed with the cables routed through or along the wall or ceiling.
Read all the instructions before installing the product. Some installation steps would benefit from
being completed together because they require removal of the dome cover.
A hardware installation can include the following:
•
•
The product is supplied with a clear dome cover (premounted). A smoked dome cover is
available as an accessory. To replace the dome cover, see page 18.
A standard or high capacity SD card (not included) can be used to store recordings locally
in the product. To install an SD card, see page 19.
•
•
•
To install the product using the hard ceiling mount, see page 19.
To install the product using the drop ceiling mount, see page 20.
To install the product using a compatible bracket from AXIS T91A Mounting Accessories
(sold separately), see page 23.
•
To install the supplied midspan, see page 25.
Replace the Dome Cover
Replacing the dome cover is only necessary if you want to use the smoked dome cover or if the
dome cover is scratched or damaged. Spare dome covers can be purchased from your Axis reseller
1. Loosen the dome ring screws and remove the dome cover.
18
AXIS Q604 Series
2. Remove the dome bracket screws and remove the dome bracket and the dome cover
from the dome ring.
3. Attach the dome bracket and the dome cover to the dome ring and tighten the screws
(torque 1.2 Nm).
5. Attach the dome cover to the top cover and tighten the screws (torque 1.5 Nm).
Install an SD Card
It is optional to install a standard or high capacity SD card (not included), which can be used for
local recording with removable storage.
1. Loosen the dome ring screws and remove the dome cover.
2. Insert an SD card (not included) into the SD card slot.
3. Attach the dome cover to the top cover and tighten the screws (torque 1.5 Nm).
NOTICE
To prevent corruption of recordings, the SD card should be unmounted before it is ejected.
To unmount, go to Setup > System Options > Storage > SD Card and click Unmount.
Hard Ceiling Mount
1. Prepare the ceiling for installation of the mounting plate. The supplied drill template
can be used to position the holes. Make sure to use drill bits, screws and plugs that
are appropriate for the material.
2. Install the mounting plate. The arrow on the mounting plate will align with the logotype
on the camera.
1
2
Mounting plate
Safety wire
3. Loosen the camera base lid screws and remove the camera base lid.
4. Secure the camera using the supplied safety wire.
19
AXIS Q604 Series
5. Route and connect the network cable and the multi-connector cable (sold separately), if
applicable, to the camera.
NOTICE
• Be careful not to damage the cables when connecting them.
• Make sure that the foam gasket holes are aligned with the cable tracks and, if applicable,
remove the cut-out piece for the multi-connector cable from the foam gasket.
1
2
3
Cable holders
Multi-connector cable (sold separately)
Network cable (not included)
6. Turn the cable holders to keep the cables in place.
7. Put the camera base lid back in its original position and tighten the screws (torque
1.5 Nm).
8. Slide the unit holders on the network camera into the slots in the mounting plate and
rotate the camera unit.
9. Install the supplied midspan. See page 25.
Drop Ceiling Mount
WARNING
The combined weight of the camera and ceiling mount is approximately 3200 g (7.1 lb.).
Make sure that the ceiling material is strong enough to support this weight.
NOTICE
The ceiling tile should be 5–60 mm (0.2–2.4 in.) thick.
1. Remove the ceiling tile in which the drop ceiling mount is to be fitted.
2. Cut a hole in the ceiling tile for the drop ceiling mount. Use the supplied template to
mark the position and cut around the template.
20
AXIS Q604 Series
1
2
Ceiling tile
Hole diameter 225 mm (8.9 in.)
3. Assemble the ceiling bracket and attach it to the ceiling tile. Make sure the arrows on
the mounting plate and the ceiling bracket are pointing in the same direction for the
logotypes on the camera and the trim ring to align.
4. Tighten the bracket arm screws.
5. Loosen the camera base lid screws and remove the camera base lid.
6. Route and connect the network cable and the multi-connector cable (sold separately), if
applicable, to the camera.
NOTICE
• Be careful not to damage the cables when connecting them.
• Make sure that the foam gasket holes are aligned with the cable tracks and, if applicable,
remove the cut-out piece for the multi-connector cable from the foam gasket.
1
2
3
Cable holders
Multi-connector cable (sold separately)
Network cable (not included)
7. Turn the cable holders to keep the cables in place.
8. Put the camera base lid back in its original position and tighten the screws (torque
1.5 Nm).
9. Secure the camera using the supplied safety wire.
21
AXIS Q604 Series
1
2
3
4
5
Mounting plate
Ceiling bracket
Ceiling tile
Safety wire
Hook for safety wire
10. Slide the unit holders on the network camera into the slots in the mounting plate and
rotate the camera unit.
11. Install the supplied midspan. See page 25.
12. Install the ceiling tile with the camera mounted on it.
13. Put the trim ring on the ceiling bracket and tighten the screws.
22
AXIS Q604 Series
1
2
Trim ring
Trim ring screw T20 (4x)
Bracket Mount (sold separately)
1. Install the selected bracket according to the instructions supplied with the bracket. If
drilling is required, make sure to use drill bits, screws and plugs that are appropriate for
the material.
2. Loosen the camera base lid screws and remove the camera base lid.
3. Route the network cable and the multi-connector cable, if applicable, through the holes
in the mounting bracket.
4. Secure the camera using the supplied safety wire.
23
AXIS Q604 Series
1
2
3
4
Screw T30 (3x)
Slot for unit holder (3x)
Safety wire
Wall bracket (mounting example)
5. Connect the network cable and the multi-connector cable (sold separately), if applicable,
to the camera.
NOTICE
• Be careful not to damage the cables when connecting them.
• Make sure that the foam gasket holes are aligned with the cable tracks and, if applicable,
remove the cut-out piece for the multi-connector cable from the foam gasket.
1
2
3
Cable holders
Multi-connector cable (sold separately)
Network cable (not included)
24
AXIS Q604 Series
6. Turn the cable holders to keep the cables in place.
7. Put the camera base lid back in its original position and tighten the screws (torque
1.5 Nm).
8. Slide the unit holders on the network camera into the slots in the mounting bracket and
rotate the camera unit.
9. Secure the network camera to the mounting bracket by tightening the screws.
10. Install the supplied midspan. See page 25.
Install the Midspan
The supplied midspan enables Axis network video products with high power consumption to receive
data and power over the same network cable.
1. Connect the midspan (data in) to the network switch using a network cable.
2. Connect the midspan (data and power out) to the camera using the network cable that
has been connected to the camera.
3. Connect the midspan to a grounded (earthed) mains power outlet (100–240 V AC) using
the supplied power cable.
1
2
3
4
Data and power out (connect to Axis product)
Data in (connect to network)
AC input LED indicator
Port LED indicator
4. Make sure that the LEDs on the midspan indicate the correct conditions. See Midspan
25
AXIS Q604 Series
Access the Product
Use the tools provided on the Installation and Management Software CD to assign an IP address,
set the password and access the video stream. This information is also available from the support
pages on www.axis.com/techsup/
Reset to Factory Default Settings
Important
Reset to factory default should be used with caution. A reset to factory default will reset
all settings, including the IP address, to the factory default values.
Note
The installation and management software tools are available on the CD supplied with the
product and from the support pages on www.axis.com/techsup
To reset the product to the factory default settings:
1. Press and hold the control button and the power button for about 15–30 seconds until
2. Release the control button but continue to hold down the power button until the status
LED indicator turns green.
3. Release the power button and assemble the product.
4. The process is now complete. The product has been reset to the factory default settings.
If no DHCP server is available on the network, the default IP address is 192.168.0.90
5. Using the installation and management software tools, assign an IP address, set the
password and access the video stream.
It is also possible to reset parameters to factory default via the web interface. Go to Setup
> System Options > Maintenance.
Further Information
The User Manual is available at www.axis.com
product. To see the currently installed firmware version, go to Setup > About.
guides.
26
AXIS Q604 Series
Warranty Information
For information about Axis’ product warranty and thereto related information, see
27
Errata
Valid for AXIS Q60 Series
About this document
This document is a correction of AXIS Q60 Series Installation Guide AXIS Q6042/Q6044/Q6045.
page 2
Regulatory Information
USA
This equipment has been tested using an unshielded network cable (UTP) and
found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC rules. This equipment has also been tested using a shielded
network cable (STP) and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
page 14
Network Connector
Due to local regulations or the environmental and electrical conditions in which
the product is to be used, a shielded network cable (STP) may be appropriate or
required. All cables connecting the product to the network and that are routed
outdoors or in demanding electrical environments shall be intended for their
specific use. Make sure that the network devices are installed in accordance
with the manufacturer’s instructions. For information about regulatory
requirements, see Regulatory Information.
page 18
Install the Hardware
Due to local regulations or the environmental and electrical conditions in which
the product is to be used, a shielded network cable (STP) may be appropriate or
required. All cables connecting the product to the network and that are routed
outdoors or in demanding electrical environments shall be intended for their
specific use. Make sure that the network devices are installed in accordance
with the manufacturer’s instructions. For information about
regulatory requirements, see Regulatory Information.
Errata, Installation Guide
AXIS Q60 Series
Date: October 2014
Part No: 60286
© Axis Communications AB,
2014
Part No (original document):
59146
Installation Guide
AXIS Q604 Series
© Axis Communications AB, 2014
Ver. M2.8
Date: August 2014
Part No. 59146
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